If I Lease a New Vehicle 2 Weeks After I Regitered Mine Do I Have to Do It Again

When y'all lease a new car or van from Nationwide Vehicle Contracts, all of our vehicles come with the UK manufacturer'south warranty. This means that if something goes wrong with your lease vehicle during the warranty menstruum (excluding certain limitations and vesture and tear) y'all shouldn't have to pay to fix any faults.

But what do you do if your lease vehicle develops a fault whilst information technology is still under warranty and what are your consumer rights regarding the product?

To answer some client concerns regarding repairing a lease vehicle that is still nether warranty, Nationwide Vehicle Contracts has put together a curt guide to explicate what blazon of repairs are covered and what to do if your charter vehicle develops a fault.

What does the car warranty cover?

A manufacturer's warranty is a guarantee provided by the vehicle manufacturer that contractually obliges them to make certain repairs to your auto should it become wrong within the stated warranty period.

Manufacturer warranties vary. Some cover the vehicle for just one year from the point of registration, others for upwardly to three years and some, such Hyundai (five years), Renault (four years), and Kia (vii years) offer longer warranty periods. In that location is also varying mileage limitations depending on each manufacturer/vehicle. You tin notice out the warranty period for your vehicle by opening the 'General' Tab in the specific vehicle 'Technical Specification' section on our website, by visiting the manufacturer's website or past speaking to a Nationwide Vehicle Contracts adviser on 0345 811 9595.

Generally, the manufacturer's warranty covers all major mechanical/electronic components on your automobile such equally:

• Engine
• Transmission organization
• Fuel and ignition systems
• Cooling organisation
• Electrical items
• Gearbox
• Steering
• Intermission
• Restriction system parts

Every bit each policy varies from manufacturer to manufacturer, information technology is important to check exactly what you're are covered for before making a claim.

You can also read more than about automobile warranty on our Car Warranty Explained guide.

What is not covered by the car warranty?

Most manufacturer's warranties exclude any parts or repairs afflicted by wear and tear such as:

• Brake linings, disc pads & discs
• Clutch wear due to driving manner
• Tyres and wheels
• Exhaust system
• Catalytic converter
• Wiper blades
• Seat, backrest and flooring coverings
• Batteries for key fobs and alarms
• Damage to bodywork, paintwork, glass and headlights
• Damage to audio equipment and satellite navigation systems

Your vehicle warranty may also be invalid if you:

• Miss whatever manufacturer scheduled services
• Employ an 'unauthorised garage' for any repairs, maintenance or servicing
• Brand any modifications to the auto
• Make any repairs to the vehicle due to signs of neglect
• Apply unapproved fuel, lubricants or non-OEM canonical parts
• Cause impairment to a component past your driving style or other external factors

My lease car has adult a fault, what happens side by side?

If your lease car develops a fault whilst it is nonetheless under the manufacturer's warranty, you must contact the Nationwide Vehicle Contracts Customer Service squad on 0345 811 9595 (selection 3) who will suggest y'all what to do next. It may be that you lot need to contact your finance provider, or the manufacturer direct, merely we will be happy to advise you on the best course of action.

If the error relates to a mechanical component and your lease vehicle is still covered under warranty, y'all will need to have it to your nearest approved dealership to allow them to audit the vehicle. Depending on manufacturer, y'all may get the utilise of a courtesy car whilst repairs are being completed, although this is a complimentary service and isn't ever available.

The fault hasn't been fixed, what are my consumer rights?

If the fault persists, and frequent and inconvenient trips to the dealer fails to sort the problem out, so y'all may desire to investigate your consumer rights.

Co-ordinate to the website Consumer Rights Expert, all new cars are covered by The Consumer Rights Act 2022 (which replaced The Sale of Appurtenances Act 1979) and this Human action states that all new cars should not merely be "as described" and "fit for the purpose for which they were bought", but besides "of satisfactory quality".

The Consumer Rights Act 2022 was introduced to simplify things and help those purchasing products to hold retailers to account, and so it is vitally of import that when your car arrives that y'all check it over immediately and allow us know of any problems direct away. Visit our Taking Delivery of Your New Charter Car guide for a handy checklist of what to cheque when signing for your vehicle.

With most charter vehicles, the finance company is the registered owner and keeper of the vehicle so it is important that you inform them of any faults with the vehicle. Depending on the fault, the finance company may take up the fault direct with the manufacturer in lodge to speed things upward. Either way, it is important that you inform them of whatever issues you may have with the vehicle during your charter contract. You can observe out the contact number for your finance provider by logging into your Client Account area.

What if I can't get a satisfactory conclusion with the manufacturer?

If you take difficulty like-minded a solution with the manufacturer, you may want to consider contacting the Society of Motor Manufacturers and Traders (SMMT) if all other avenues take been exhausted. The SMMT human activity every bit an arbitrator between yourself and the manufacturer/dealer to assist resolve any disputes. Yous tin also contact Trading Standards and accept legal advice, although if you practise end upwardly going to court, a solicitor volition price y'all money. Both the RAC and the AA likewise offering legal communication to their members.

Have any other questions regarding leasing a vehicle? Speak to ane of our experienced sales consultants on 0345 811 9595 or visit our How Leasing Works folio.

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Source: https://www.nationwidevehiclecontracts.co.uk/guides/ask-nvc/my-lease-vehicle-has-developed-a-fault-what-are-my-rights

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